Our Use of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.

Accessibility Statement

Why we use cookies

Our cookies cannot be used to identify you personally.

These pieces of information are used to improve the website services for you throughout the site, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing data to help us understand how you use online services so we can improve them

Our use of cookies

Important information about this list of cookies: whilst we aim to keep this up to date this site does also use services from third parties such as YouTube (Video), Vimeo (Video) and Disquss (Social Comments) and so we cannot guarantee that we have full disclosure of cookies placed by these third parties. This site also offers the ability to share our content on Google+, Facebook and Twitter. Each of these sites has the ability to set cookies on your computer and if you would like to know more about this, please contact the relevant website to learn more about the cookies that they may use.

Cookies used in the normal operation of this website

This website uses a number of cookies in its day to day operations. These cookies do not contain personal data and are not disclosed to third parties or used for advertising or promotional purposes. These are as follows:

Typical content: date of first visit used for understanding repeat visit behaviour and capacity planning. This does not identify you as an individual.
Expires: 10 years

Name: ASP.NET_SessionId
Typical content: randomly generated alphanumeric string used by Microsoft servers in normal operations
Expires: when user finishes their visit

Name: MOBSYS01
Typical content: True or False as to whether you would like to see the content optimised for a mobile device
Expires: when user finishes their visit

Typical content: numeric identifier for known website referrers e.g. Google Paid Advertising
Expires: when user finishes their visit

Name: 1Jacksons FencingCookieCSSID
Typical content: numeric identifier for current style sheet being used (default or accessible/hi-vis)
Expires: 1 year from initial selection

Typical content: essential cookie used in ecommerce
Expires: session based

Name: RSSP1
Typical content: essential cookie used in ecommerce
Expires: session based

Name: count
Typical content: functional cookies
Expires: 24 hours

Cookies for measuring use of services

By understanding how people use the website we can improve the content and functionality provided. This also ensures that the service is available when you want it and fast. We use a number of different methods of gathering this data, including services provided by the following companies.

Convert Software

This cookie is the visitor-centric cookie that has a lifetime of max 6 months from the last update time. It is used for A/B testing by Convert.

Name: _conv_s
This cookie is a session centric cookie that has a lifetime of 20 minutes since the last update (last browsing activity). It is used for A/B testing by Convert.

Name: _conv_r
This cookie holds the referral data for the current visitor. This is overwritten each time a visitor comes from a new referrer.

Google Analytics

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see: Cookies set by Google Analytics

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

This site uses cookies for collecting non-personal user information from the site. This site does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

Google Adwords

Using a Google Adwords code within the site we are able to see which pages lead to contact from our customers.  This helps us, as we are able to make better use of our paid search budget through Google Adwords.

We also use a Doubleclick remarketing code via Adwords that allows us to provide targeted advertising in the future.
Information on Google's use of cookies for Adwords can be found here.  Alternatively it is possible to opt out of third-party vendor use by visiting the Network Advertising Initiative opt-out page

Cookies on this website from other companies & social networking websites

During your visit to the site you may notice some cookies that are not related to this website. This happens when you visit a page with content embedded from a third party (for example YouTube videos) or use some of the links to social networking sites (e.g. Share This). These websites may place cookies on your computer.

This website does not control how a third party uses their cookies. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.

Log files

Log files allow us to record visitors’ use of the site. This site's administrative team puts together log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.