We deliver most orders within 7 - 10 days, and aim to complete all orders within 30 days but this is dependent on your location and the current stock availability which can vary due to seasonal factors and raw material factors.
Once we have received your order, a member of our sales team will check it for completeness and contact you by phone or email to advise of any anomalies and provide an estimated delivery time.
If we cannot fulfil the order within an agreed timescale you will be given the option to cancel and a full refund will be given.
If you have a specific request please contact us on 0800 408 2234 and we will do our very best to accommodate your request.
For more information on Delivery Costs and Terms
We have our own fleet of 17 Lorries (our drivers are well known for giving a friendly and helpful service) most vehicles are equipped with demountable fork trucks, we also send smaller items via Carrier or Royal Mail.
Please read our customer testimonials which will reassure you of our commitment to customer service.
Jacksons are accredited with FORS (Fleet operator recognition scheme) achieving a Bronze recognition. The scheme encompasses all aspects of safety, fuel efficiency, economical operations and vehicle emissions.