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How we Calculate Delivery
Our delivery system is calculated on a price per drop basis. Our standard delivery areas are mainland England and Wales and south of (and not including) the counties of Cumbria, Durham and Cleveland. We do deliver further north but we quote to do so. Please review postcodes further down the page for standard delivery areas. Anything outside that, please contact us for a price for delivery. Delivery is calculated during the checkout process automatically. We have also listed our delivery costs below.
| Order value | Delivery charge ex VAT | Delivery charge inc VAT @ 20% | ||||
|---|---|---|---|---|---|---|
|
Local (S East) |
Area 1 | Area 2 |
Local (S East) |
Area 1 | Area 2 | |
|
For orders under £50.00 ex VAT £60.00 inc VAT @ 20% |
£20.75 | £31.50 | £41.50 | £24.90 | £37.80 | £49.80 |
|
For orders under £150.00 ex VAT £180.00 inc VAT @ 20% |
£25.00 | £40.00 | £50.00 | £30.00 | £48.00 | £60.00 |
|
For orders over £150.00 ex VAT £180.00 inc VAT @ 20% |
£31.00 | £52.00 | £62.00 | £37.20 | £62.40 | £74.40 |
Delivery Vehicle size
Please review the size of our delivery vehicles. As standard we will most likely deliver in an artic or rigid lorry. Please inform us of any local vehicle restrictions during the checkout process. If delivery vehicle is unsuited, delays to delivery may occur.
Where we Deliver
Local delivery applies to the following postcodes
BR, CT, DA, ME, TN
Area 2 applies to the following postcodes TR, PL, TQ, EX, SA, CF, LD, NP, SY16-20, SY22 - 25, LL24 - 78, E1-18, EC1-4, N1-22, NW1-11, SE1-28, SW1-20, W1-14, WC1 & 2
We are unable to accept web orders for the following postcodes as they fall outside our standard delivery areas. Please call for a price for delivery. AB, BT, CA, DD, DG, DH, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, NE , PA, PH, PO30 to PO41, SR, TD, TS, ZE, LA6,7,8,9,10,11,12,13,14,15,16,18,19,20,21,22 & 23
All other postcodes will be charged as Area 1
Can I collect my order?
You cannot order on our website for collection from our depots, please call your local depot to place your order before travelling and to confirm that stock is available.
For more details on collections visit our collection page
Do I have to be in for delivery?
You do not have to be in to receive your goods, if you would like us to leave your delivery in a suitable area without you being present, please tell us during the order process. However, this will not apply in the case of express or overnight deliveries, as a signature will be required. Please note that once the goods have been delivered to your premises, ownership and liabilities arising from ownership transfers from us to you.
Will you notify me of delivery?
We will advise your approximate delivery date/time by SMS Text, Email or Telephone; this is usually on the afternoon prior to our vehicle setting-off on a 2 day delivery schedule. We aim to cover most areas of mainland UK most weeks, but do not have set days for any given area. If after a delivery notification you are unable to receive a delivery, please inform our head office transport team as soon as possible on 01233 750393 to discuss alternative arrangements. Please note that we cannot receive replies to notifications sent by SMS text or email as this is an automated system.
Key Information for delivery
- If access to your delivery address is restricted, please let us know when speaking to the delivery team.
- Our drivers are instructed not to take their forklifts or vehicles off a hard road surface which means they also cannot go onto decorative driveways e.g. resin, paved or bricked.
- We are unable to place materials inside buildings such as sheds or garages, due to the increased risk of damage to property when manoeuvring the forklift. We are also unable to transport products through a property or to back gardens.
- Standard deliveries using a lorry will only include one member of Jacksons staff and the use of a forklift.
- Our drivers will make every effort to deliver the goods as close as possible to the desired destination on your property using the de-mountable forklift truck. If that is not possible due to road surface or other conditions, our drivers are instructed to unload the goods besides, or close to, the delivery vehicle on firm ground.
- If you are concerned this leaves your goods in an unsecured location, please inform our head office transport team as soon as possible on 01233 750393 to discuss an alternative delivery time, when you can ensure you have arranged for someone to help move your goods to a secure location.
Guernsey and Jersey
Delivery to the channel islands
Customers in the Channel Islands should contact our Jersey and Guernsey distributors directly, please see our contact page for contact details. Channel Islands: Please note that prices will need to be negotiated directly with our Distributor. Prices will typically be 20% greater in the Channel Islands due to their additional transport/import costs.
Please view our contact us page for details
EXPORT ENQUIRIESFor Export enquiries please contact us directly export@jacksons-fencing.co.uk or Tel +44 (0) 1233 750393
For French enquiries please contact the French team directly on
Tel 0320553033
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